App & Software Rescue and Project Takeover in Sydney & Melbourne

Start by checking your contract and where the code and accounts actually sit. In Australia, who owns software written for you depends on what was agreed in writing, and ownership does not always transfer automatically on payment, so an explicit written assignment matters. This is a legal question, so we suggest speaking to a lawyer in parallel while we work out what can be recovered or rebuilt from what you do have, such as the live app, the databases, and the app store listings.

Yes. We regularly find the code works but is undocumented, untested, and organised in ways only the original developer understood. Part of the assessment is judging whether it can be brought up to a maintainable standard or is cheaper to rebuild.

It depends on the state of the code, the size of the product, and whether it is live, so we do not quote from a description alone. The assessment produces a scoped recommendation with cost and timeline for each option. Stabilising a live app is usually the first and shortest stage.

We plan changes in stages and agree on a release approach in the assessment so disruption is limited, but the specifics depend on the product. If the app is unstable now, some disruption is already happening, and stabilising it is the first priority.

Often, though the answer comes from reviewing it. These products tend to hit limits in security, scalability, data handling, or ownership once real users arrive. We assess what is there and recommend whether to harden it or rebuild on a more durable foundation.

It can. From 10 December 2026, organisations covered by the Privacy Act that use computer programs to make or substantially assist decisions that could significantly affect individuals, using their personal information, must say so in their privacy policy. A rescued app that makes automated decisions about users should be reviewed against this, and the policy checked by your legal adviser. We include it in the assessment where it is relevant.