NDIS Software Development in Sydney & Melbourne

The NDIA offers API access to approved entities, including software developers working with registered providers. Approval is the NDIA's decision, and its process asks for things such as agreement to api.gov.au standards, ICT certification under its cyber clearance framework, evidence of secure coding practices, a planned architecture, and a current ASIC company extract. We design and build to those standards, but we cannot grant or guarantee access, and the NDIA's Digital Partnership Office is the place to start.

We avoid that phrase on purpose. Compliance is the provider's obligation under the NDIS Act and Practice Standards. We build software that supports your processes, such as incident records, audit trails, and access controls, and we recommend your compliance adviser or the NDIS Commission confirm what applies to you.

Yes. We build incident capture and escalation workflows around the Commission's timeframes, with reminders for the prompt notification expected for most reportable incidents and the follow-up detail due within five business days. Check current requirements with the NDIS Commission, as they can change, and note that the software records and reminds while the provider notifies.

We build rostering tools and payroll connectors that model availability, skills, shift rules, and award-based penalties and allowances, including those under the Social, Community, Home Care and Disability Services Industry Award. Your payroll adviser should confirm the award interpretation, and we test the logic against real scenarios before it goes live.

Accessibility is a requirement from the first design stage, not a final check. That means plain language, clear layouts, compatibility with assistive technology, and testing with real users where possible. The right approach depends on your participants, so we scope it with you.

It may. From 10 December 2026, organisations covered by the Privacy Act that use computer programs to make or substantially assist decisions that could significantly affect individuals, using their personal information, must say so in their privacy policy. If your software automates decisions about allocating supports or shifts, review it with your legal adviser, and we include it in scoping where it applies.

It depends on how many systems are integrated, whether NDIA API access is involved, and the features in scope, so we scope after discovery rather than quoting a generic range. A single connector is much smaller than a new platform.